Privacy Policy & Customer support
Introduction
At Taxwerx LTD., we prioritize your privacy and strive to protect any personal information we collect from you. This Privacy Policy outlines how we gather, use, disclose, and protect your data when you interact with our website or utilize our services. We are committed to maintaining the highest standards of privacy and ensuring that your data is managed in compliance with applicable laws and regulations, including the General Data Protection Regulation (GDPR).
Who We Are
Taxwerx LTD. is a company registered in the United Kingdom, dedicated to providing EU-wide tax news, insights, and advisory services. Our website is designed to deliver comprehensive tax information and resources, and to support client communication and engagement.
- Business Name: Taxwerx LTD.
- Company Registration Number: [Include Registration Number]
- Registered Address: 128 City Road, London, EC1V 2NX, United Kingdom
- Contact Email: info@taxwerx.com
- Phone: +421 940 073 948
Information We Collect
We may collect and process the following categories of personal information:
- Personal Identification Information: Name, email address, postal address, phone number, etc.
- Financial Information: If you purchase any services through our site, we may collect payment details to facilitate the transaction (e.g., credit card information).
- Usage Data: Information about how you interact with our website, including your IP address, browser type, pages viewed, and the duration of your visit.
- Communication Information: Any information you provide when you contact us via email, forms, or other communication channels.
How We Use Your Information
We use your personal information for the following purposes:
- To Provide and Improve Our Services: We use your information to deliver our services, provide relevant content, and enhance your experience on our website.
- Transaction Processing: If you make a purchase, we use your financial data to process payments securely.
- Communication: We may use your contact information to send you updates, newsletters, and respond to your inquiries.
- Legal Compliance: We may process your personal data to comply with applicable laws and regulations.
How We Share Your Information
We do not sell or rent your personal information to third parties. However, we may share your information under the following circumstances:
- With Service Providers: We may share data with trusted third-party service providers, such as payment processors (e.g., Stripe) and cloud storage providers, who assist us in delivering our services.
- For Legal Reasons: We may disclose your information if required by law, regulation, or legal proceedings, or to protect our rights or the safety of our users.
- Business Transfers: In the event of a merger, acquisition, or sale of assets, we may transfer your information to the involved parties.
Stripe Payment Processing
If you choose to make a payment through our site, we use Stripe as our third-party payment processor. Stripe collects and processes financial information such as credit card details on our behalf to complete the transaction securely. For more information on how Stripe handles your data, please refer to their Privacy Policy.
When you provide your payment details, Stripe will collect your payment information directly. Taxwerx LTD. does not store your credit card details. Stripe uses and stores this information in accordance with its own privacy policy and terms of service. We recommend reviewing Stripe’s policies to understand how your data will be managed and protected.
Security of Your Data
We take appropriate security measures to protect your personal data from unauthorized access, disclosure, or destruction. These measures include encryption, secure server infrastructure, and strict access controls. While we strive to protect your information, no security system is impenetrable, and we cannot guarantee absolute security.
Data Retention
We will retain your personal data for as long as necessary to fulfill the purposes outlined in this Privacy Policy unless a longer retention period is required or permitted by law. Once your data is no longer needed, we will securely delete or anonymize it.
Your Data Protection Rights
As a resident of the European Economic Area (EEA), you have the following rights under GDPR:
- Right to Access: Request a copy of the personal data we hold about you.
- Right to Rectification: Request that we correct any inaccurate or incomplete data.
- Right to Erasure: Request that we delete your data, subject to certain conditions.
- Right to Restriction: Request that we limit the processing of your data.
- Right to Data Portability: Request to receive your data in a structured, commonly used format.
- Right to Object: Object to our processing of your personal data for direct marketing purposes.
- Right to Withdraw Consent: Withdraw your consent at any time where we rely on consent to process your data.
To exercise any of these rights, please contact us at info@taxwerx.com. We will respond to your request within 30 days.
Cookies and Tracking Technologies
We use cookies and similar tracking technologies to improve your browsing experience on our website. Cookies are small text files stored on your device that allow us to recognize you and remember your preferences. You can manage or disable cookies through your browser settings, but please note that some features of our website may not function properly without them.
Third-Party Links
Our website may contain links to third-party websites or services. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for legal, regulatory, or operational reasons. When we make changes, we will update the “Last Updated” date at the bottom of this page. We encourage you to review this policy periodically to stay informed about how we protect your data.
Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:
- Email: info@taxwerx.com
- Phone: +421 940 073 948
- Address: Taxwerx LTD., 128 City Road, London, EC1V 2NX, United Kingdom